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Clio for Co-Counsel was formerly called Clio Connect. (North American accounts only)
It remains Clio Connect for EMEA customers.
If you are looking for support articles on our enhanced client portal, Clio for Clients, access them here.
Internal messages were formerly called secure messages. (North American accounts only)
It remains Secure Messages for EMEA customers.

Are Attorneys Notified When a Clio for Co-Counsel / Clio Connect Message has Been Read?

Question:

  • Can my attorney see that I have read their Clio for Co-Counsel / Clio Connect message? 
  • Can my attorney see that I have opened/viewed their Clio for Co-Counsel / Clio Connect Message?

Environment:

  • Clio Manage 
  • Clio for Co-Counsel
  • Clio Connect

Additional Information:

Answer:

No your attorney cannot see when you have viewed/read/opened a message within your Clio for Co-Counsel / Clio Connect account. 
Attorneys will only receive notifications on resources that the client shares/uploads to their Clio for Co-Counsel / Clio Connect account.  

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