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Why is Billable Time (Time Entry) not Appearing under 'WIP' in Matter Dashboard?

Question:

  • Time Entry is Created but "Work in Progress" does not reflect
  • Why Does Time Entry show "Timer Active" under Duration, after Time Entry has been saved?

Environment:

  • Clio Manage

Additional Information:

  • When the Time Entry was edited from an hourly to a flat fee entry, the entry simply did not complete the transition.

Answer:

To resolve it, simply re-create the Time Entry and it should appear under 'Work in Progress" as expected.

 

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