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What does 'Text Response Pending' indicate on Calendar Events?

Question:

  • What does the Text Response Pending status mean?

Environment:

  • Clio Manage

Additional Information:

Answer:

The Text Response Pending status means a Text Notification has been sent to the Client and is awaiting their response to the automated text to confirm their event invitation. 

 

Statuses within the Calendar Event:

Pending text response - awaiting for Client to respond to the automated text message.

Confirmed via text - Client confirmed invitation by replying 'Y' to the automated text message.

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