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Error: "Only a User With Administrator Permission Can Perform This Operation.”

Issue:

  • Error when attempting to activate The LawPay Integration

Environment:

  • Clio Manage
  • LawPay

Additional Information:

  • n/a

Cause:

This is caused by the user having multiple email addresses registered with LawPay. One email may be registered as an 'admin' while the other is listed as an 'owner'.

Resolution:

Contact LawPay Support to update this. 

 

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