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How is a Client Able to Complete a Form or Document When the Link is Expired?

Question:

  • How did my client fill out a Form after its link expired?
  • Why was my contact able to sign a Document after time ran out for the Esignature link?

Environment:

  • Grow
  • Manage

Additional Information:

  • n/a

Answer:

Clients can request a new link when the original one is expired.  If you would like to request to change this functionality in Clio, please send your request to support@clio.com.
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