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Issue: Calendar Scrolling is Too Slow

Issue:

  • Day, Week and Work week view in Clio Manage Calendar takes too long to scroll through

Environment:

  • Clio Manage

Additional Information:

  • Versions of browsers affected by this issue include Google Chrome 94.0.4606.61 and Microsoft Edge 94.0.992.31
  • This issue was fixed in recent updates to both Google Chrome (94.0.4606.71 or higher) and Microsoft Edge (94.0.992.38 or higher)

Cause:

An update in a recent version of Chrome based browsers (Google Chrome and Microsoft Edge) has introduced an issue where scrolling on some web pages and websites is slower than expected. This appears to be due to a change with a feature known as "Smooth Scrolling". This change affected the Clio Manage Calendar.

This issue also only appeared to affect scrolling when using a Mouse with a scroll wheel. Using a trackpad, scroll bars, keyboard, or an Apple Magic Mouse

Resolution:

Update your browser to the latest version. Google Chrome should be 94.0.4606.71 or higher and Microsoft Edge 94.0.992.38 or higher.

To check your current version:

In Google Chrome:

  1. Click the 3 dots in the upper right corner
  2. Choose Help
  3. Choose About Google Chrome

In Microsoft Edge:

  1. Click the 3 dots in the upper right corner
  2. Choose Help and Feedback
  3. Choose About Microsoft Edge

If the issue persists, or you need further assistance, please contact our Support team.

 

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