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Can a User Cancel An Invite Without Contacting Support?

Question:

  • How can a user cancel an invite without having to reach customer support?

Environment:

  • Clio Manage

Additional Information:

  • Only the Primary Subscribers and Admins on the account would be able to cancel an invite.

Procedure:

  1. In the left sidebar, click on Settings
  2. From the first column of options, click Manage Users
  3. Click on the Invited sub-tab to see the list of the users that you have invited
  4. Under Actions, click on the Resend dropdown
  5. Click on Cancel invite 

 

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