Question:

• Why is the date range missing from the Communications page?
• Why can I not select a time frame within Communications?
• Is there a way to specify a date range within the Communications page?

Environment:

• Clio Manage

Additional Information:

• N/A

Cause:

• The date range box disappears from within the Communications page when a browsing window has been resized within Safari.

Resolution:

Resize your browsing window to the original size and the date range boxes will re appear.

In order to resize your browsing window:

• Hover your cursor over the edge of your browser until a double arrow symbol appears and then scale the window to a larger size.