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Why Does the Duration of the Time Entry Appear as "-H" on the Web App When Created Through the Clio Mobile App?

Objective:

  • When Time Entries are created through the Clio Mobile app the time durations appears as "
    -h" in the Clio Manage Web App.

Environment:

  • Clio Manage
  • Clio Mobile App

Additional Information:

  • n/a

Answer:

When creating a Time Entry through the Clio Mobile app make sure to add space between hours "h" and minutes "m".

For e.g., If the duration of the Time Entry is entered as 1h 24m in the Clio Mobile app it'll reflect correctly on the Clio Manage Web app. If the duration in the Clio Mobile app is entered as 1h24m (with no space) the time duration will appear as "-h" in the Clio Manage web app.

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