Objective:
- Resolving microphone and camera issues at the Clio Cloud Conference
Environment:
- Clio Cloud Conference
- Hopin
Additional Information:
- n/a
Procedure:
If you are having problems with your microphone and or camera, here are the steps you can take:
- Ensure you are using Chrome or Firefox
- Ensure no other open programs are using your camera or microphone
- Give your browser permission to access your camera and microphone
- Mac Users: Read this detailed troubleshooting article from Hopin
- Windows 10 Users: Read this detailed troubleshooting article from Hopin
- You can also receive technical support assistance through the blue support bubble and the main event chat in the reception area.