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Troubleshooting Microphone and Camera Issues

Objective:

  • Resolving microphone and camera issues at the Clio Cloud Conference

Environment:

  • Clio Cloud Conference
  • Hopin

Additional Information:

  • n/a

Procedure:

If you are having problems with your microphone and or camera, here are the steps you can take:

  • Ensure you are using Chrome or Firefox
  • Ensure no other open programs are using your camera or microphone
  • Give your browser permission to access your camera and microphone
  • You can also receive technical support assistance through the blue support bubble and the main event chat in the reception area.

 

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