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How to Stop a License from Being Removed on the Next Billing Renewal Date?

Question:

  • How to Stop a License from Being Removed on the Next Billing Renewal Date?

Environment:

  • Clio Manage

Additional Information:

  • n/a

 

Procedure:

The license will be removed if it has been flagged during the deactivation of a user. To prevent the license from being removed on the next billing renewal date, invite a user or reactivate a deactivated user's account. 

 

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