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Error: "This entry has been removed, please create a new option in QuickBooks Online" When Choosing a Product or Service in Clio QuickBooks Settings

Issue:

  • Unable to select a product or service entry because the options were not populating.

Environment:

  • Clio Manage 

Additional Information:

  • n/a

Cause:

Disconnect between QuickBooks and Clio.

Resolution:

Disconnect and reconnect the QuickBooks sync in Clio.

If you are still having trouble, please contact our Support team

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