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Why Do Folders in Clio Drive Show a Square Box in Their Folder Name?

Objective:

  • Why do Folders in Clio Drive Show a Square Box in Their Folder Name?

Environment:

  • Clio Manage
  • Clio Desktop App

Additional Information:

  • N/A

Answer:

Matter folders & Contact Folders in Clio Drive use the name of the matters and contacts in Clio Manage. If those Contact or Matter names include a / : * ? " < > | then you will see a placeholder character(square box) to allow access. 

Windows doesn’t allow / : * ? " < > | in file/folder names. 

 

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