Objective:
- Why do Folders in Clio Drive Show a Square Box in Their Folder Name?
Environment:
- Clio Manage
- Clio Desktop App
Additional Information:
- N/A
Answer:
Matter folders & Contact Folders in Clio Drive use the name of the matters and contacts in Clio Manage. If those Contact or Matter names include a / : * ? " < > | then you will see a placeholder character(square box) to allow access.
Windows doesn’t allow / : * ? " < > | in file/folder names.