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"Sorry, online appointment booking is currently unavailable." Error When Accessing Firm Scheduler Booking Link

Issue:

  • "Sorry, online appointment booking is currently unavailable." Error

Environment:

  • Clio Grow

Additional Information:

  • N/A

Cause:

  • No appointment types are selected within the Firm Scheduler

Resolution:

At least one appointment type must be selected in the Firm Scheduler. To select appointment types, follow these steps: 

 

1. Click Settings

2. Click Scheduler

3. Click Select appointment types (top-right) 

4. Ensure that at least one of the appointment types is selected (via its check box) 

5. Click Save 

 

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