Question:
- This email address cannot be used to register this account. Please ask the corresponding law firm to use a different email address when sharing with you via Clio for Co-Counsel / Clio Connect. Click here to learn more.
Environment:
- Clio Manage
- Clio for C-Counsel
- Clio Connect
Additional Information:
- Clio Manage is currently available in 2 different regions: North America (NA), Canada (CA) and Europe (EU)
Answer:
If you have a Clio Manage or Clio for Co-Counsel / Clio Connect account in one of the regions above you will not be able to accept a Clio for Co-Counsel / Clio Connect invite from an account in a different region. This is due to the requirement for email addresses to be unique.
To resolve this issue, please have the inviting firm reshare the resource with you using a different email address.