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Why Does the Clio Payments Application Require a Physical Address?

Question:

  • Why can't I use a P.O. Box in my Clio Payments Application?

Environment:

  • Clio Manage

Additional Information:

  • n/a

Answer:

  •  It's a regulatory requirement imposed by the US government (FinCen in particular). KYC requires a physical address unless there is an exceptional circumstance, such as a rural address, in which case additional verification may be required.
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