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Duplicate Events in Our Clio Manage Calendar

Issue:

  • Same event showing up different user's calendars in Manage

Environment:

  • Clio Manage

Additional Information:

  • n/a

Cause:

There are some of the possibilities:

     1. There is a calendar that is being shared between multiple users in Outlook/Google and that calendar is being synced by both of those users to Clio.

OR

     2. Outlook/Google user 1 is adding user 2 as an attendee onto their calendar and then syncing to Clio.

Resolution:

     1. Ensure that the same Outlook/Google calendar is not being synced by multiple users with Clio

OR

     2. Uninvite user 2 from the Outlook/Google calendar event

     If you are still having issues and would like further help with this, please contact our Support team.

 

 

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