Issue:
- Error when connecting Zoom to Clio
- Zoom integration error
- Invalid token error when signing into Zoom from Clio
Environment:
- Clio Manage
Additional Information:
- This bug is only occurring for Customers who have authenticated with Zoom, have disconnected on Clio's side, and are then attempting to sign in to Zoom
Resolution:
- You may be logged into Zoom in another tab. Log out of Zoom in any tabs or complete a browser Cache Clear, in order to resolve this issue.
- When signing into Zoom to re authenticate the integration with Clio, the URL has a piece that reads:
- &scope=user:read%20meeting:write%20meeting:read
- Delete this completely from the URL and then press enter