Collect eCheck and card payments directly through Clio. Find out how.

Invalid Scope Error When Authenticating Zoom Integration

Issue:

  • Error when connecting Zoom to Clio
  • Zoom integration error 
  • Invalid token error when signing into Zoom from Clio

Environment:

  • Clio Manage

Additional Information:

  • This bug is only occurring for Customers who have authenticated with Zoom, have disconnected on Clio's side, and are then attempting to sign in to Zoom

zoom_ss.png

Resolution:

  1. You may be logged into Zoom in another tab. Log out of Zoom in any tabs or complete a browser Cache Clear, in order to resolve this issue.

  2. When signing into Zoom to re authenticate the integration with Clio, the URL has a piece that reads:
  • &scope=user:read%20meeting:write%20meeting:read
  • Delete this completely from the URL and then press enter

 

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality