This article may be out of date!
Visit the New Knowledge Center

Why Can't I Export Contacts or Matters to CSV?


  • Why do my CSV Exports never generate?
  • Why don't my Matter Exports load?
  • Why do my Contact Exports to CSV never load
  • Why does the loading wheel spin forever when I try to export my Matters?


  • Clio Manage

Additional Information:


This can occur if the Visible Columns Only option is selected when only Custom Fields are displayed in the Contacts or Matters tab.

If at least one Default Field is selected then the CSV should generate as expected.



Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality