Objective:
- Issues with syncing Matter and/or Contact folders to Dropbox from Clio
- How to troubleshoot Dropbox sync issues
- Having Dropbox Desktop sync issues
Environment:
- Manage
- Dropbox
Additional Information:
- n/a
Procedure:
- Create a test folder and check that it syncs to your Dropbox folder.
- Log in to the online version of your Dropbox and see if changes are reflected.
- Check that the Dropbox account that is synced to Clio Manage is the same as the one that is logged in on the Dropbox desktop application on your computer.
- Reset Dropbox sync. See steps here