Objective:

• Issues with syncing Matter and/or Contact folders to Dropbox from Clio
• How to troubleshoot Dropbox sync issues
• Having Dropbox Desktop sync issues

Environment:

• Manage
• Dropbox

Additional Information:

• n/a

Procedure:

• Create a test folder and check that it syncs to your Dropbox folder.
• Log in to the online version of your Dropbox and see if changes are reflected. 
  • Check that the Dropbox account that is synced to Clio Manage is the same as the one that is logged in on the Dropbox desktop application on your computer.
• Reset Dropbox sync. See steps here