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Online Payments Processed via Clio Is Missing In Bank Account

Question:

  • Online Payment Funds Never Received in Bank Account
  • Why don't I see the payment in my Bank Account?
  • E-check payments not reflected in Bank even after Online Payment showing in Completed status.
  • online payments in Clio, not in my bank account.
  • how long does it take for online payments to show up in my bank account?

Environment:

  • Clio Manage

Additional Information:

  • n/a

Answer:

  • The standard processing time for funds to be reflected in bank accounts for debit/credit cards is 3 business days after the date of the transaction
  • The standard processing time for funds to be reflected in bank accounts for e-checks is 5 business days after the date of the transaction. For smaller banks, it can go up to 7 business days after the date of the transaction

 

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