This article may be out of date!
Visit the New Knowledge Center

How to Remove a License of a Deactivated User in Clio Manage?

Objective:

  • Remove a license after a user was deactivated
  • To not get billed for a license as we forgot to remove it when deactivating a user

Environment:

  • Clio Manage

Additional Information:

  • n/a

Procedure:

  1. Click Settings
  2. Click Manage Users
  3. Click the arrow beside Invite users
  4. Click Remove
  5. In Number of licenses to remove type in the amount of licenses you want removed
  6. Click Remove licenses

 

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality