Question:
- Why did my client's payment not come through?
- What happens if my client's payment is rejected?
Environment:
- Clio Manage
- Email Provider
Additional Information:
Answer:
- If your client's payment is declined for any reason you will receive an email notification outlining the details of the transaction as well as the reason for the failure.
- Your clients will also receive a notification indicating they need to reattempt their payment.
