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Why am I not receiving Matter budget notification emails?

Question:

  • Why am I not getting Matter budget threshold emails?
  • Clio is not sending me budget notifications

Environment:

  • Clio Manage

Cause:

Your Billing rate visibility is set to none or limited

Answer:

The billing rate visibility for your profile is set to none or limited. If you are the admin of your account, please follow the steps in the following link. If you are not, please ask an admin to edit it for you.

 

How do I edit the billing rate visibility of a user?

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