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I Get the Error "Error: Something Happened. Please Try Again" While Sending Calendar Invite Using Zoom or When Creating an Event with a Zoom Link

Issue:

  • When creating a calendar invite on Clio Manage with Zoom, I get an error preventing me from saving the event.
  • Not able to create calendar invites with Zoom.
  • Error: Something went wrong shows up while setting up a Zoom event on Clio Manage.

Environment:

  • Clio Manage

Additional Information:

  • n/a

Cause:

  • The error occurs because the Zoom application needs to be re-authenticated within Clio.

Resolution:

  • Disconnect the Zoom integration. Please click here for steps.
  • Once disconnected, reconnect again to Zoom by following these steps.
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