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Does My Client See When I View a Message or Document in the Client Portal?

Question:

  • Does my client see when an attorney views a document in the Client Portal? 

  • Does my client see when I open their document in the Client Portal? 

  • Does a client see when an attorney reads their message in Clio for Clients? 

  • Does a client see when I read their message in Clio for Clients?  

Environment:

  • Clio Manage 
  • Clio for Clients

Additional Information:

  • n/a

Answer:

No, they cannot. To add a vote for this Feature Request, contact support at 1-888-858-2546 x 2, via the Live Chat option in Clio, or by email at support@clio.com

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