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Does Refunding an Online Payment Also Refund the Processing Fee?

Objective:

  • Will the transaction fee be refunded if the online payment is refunded?
  • If I refund part of a payment, will I still be charged the processing fee for the full amount? 

Environment:

  • Clio Manage

Additional Information:

Answer:

  • A refund (partial or full) will not include any processing fees that were already charged on the initial transaction. 
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