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Flat Rate Category Not Appearing as Option(s) When Adding Time to a Communication Log in Clio Connect

Issue:

  • Flat Rate Activity Categories not available when adding time to a Communication Log in Clio Connect as a Co-counsel
  • Why is my Flat Rate Activity Category not appearing in Clio Connect?

Environment:

  • Clio Connect

Additional Information:

  • n/a

Resolution:

Currently the best workaround is to create the Time Entry either:

  • On the Time Entry tab of the Matter
  • On the main Activities tab in Clio Connect
  • Have a firm user edit the Activity in Clio
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