Unable to Add a Time Entry / Time Entry box is greyed out in Clio for Co- Counsel
Objective:
- Add time in Clio for Co- Counsel
- Time Entry box in Clio for Co- Counsel is greyed out. How can I fix this?
Environment:
- Clio for Co- Counsel
- Clio Manage
Additional Information:
Answer:
- Check the time entry category settings in Clio Manage.
- Billing method should be set to a "custom rate".
Resolution:
- Go to Activities
- Click Manage Categories
- Click Edit and
- Change the Billing Method to Custom Rate
- Enter time entry in Clio for C0- Counsel
