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Unable to Add a Time Entry / Time Entry box is greyed out in Clio for Co- Counsel


  • Add time in Clio for Co- Counsel 
  • Time Entry box in Clio for Co- Counsel is greyed out. How can I fix this?


  • Clio for Co- Counsel 
  • Clio Manage

Additional Information:

  • n/a


  • Check the time entry category settings in Clio Manage.
  • Billing method should be set to a "custom rate".


  • Go to Activities
  • Click Manage Categories
  • Click Edit and 
  • Change the Billing Method to Custom Rate
  • Enter time entry in Clio for C0- Counsel


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