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Uninstall Clio's Outlook Add-In (Legacy)

Follow the steps below to uninstall Clio's legacy Outlook Add-in. After uninstalling the legacy add-in, you can download and get started with the newer version, Clio's Outlook Add-in. See this get started guide to learn more about the new add-in. 

Note: Any emails moved into matter folders in Outlook will remain where they are upon uninstalling the add-in. You will not lose your emails and matter folders will be retained. 

Important: You can only use one Outlook add-in at a time. Using both add-ins can result in filing issues.

Step 1: Go to Microsoft's Add-Ins for Outlook

The steps to reach Microsoft's Add-Ins for Outlook page vary depending on whether you are using Outlook for the web, Outlook desktop for Windows, and Outlook desktop for Mac.

Outlook desktop for Windows:

  1. Go to the Home ribbon.
  2. Click Get Add-Ins.

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Outlook desktop for Mac:

  1. Click the ellipsis (three dots) in the Toolbar.
  2. Click Get Add-Ins.

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Outlook 365 for the web:

  1. Select New message or open an existing email.
  2. Click the ellipsis (...) in the message and choose Get Add-ins.

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Step 2: Uninstall Clio's Outlook Add-In (Legacy)

  1. On the left pane of the add-ins window, click My add-ins.
  2. Find Clio's Outlook Add-in (Legacy), click the ellipsis (...), and choose Remove.

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