Earn up to $250 in gift cards this summer. Find out how.

Why Can I See a Matter Document Folder in Box but Not in Clio Manage?

Question:

  • Why am I unable to find the matter document folder in Clio Manage? 
  • Am I able to see a matter folder in Clio if I don't have permissions to the matter? 

Environment:

  • Clio Manage

Additional Information:

  • For more information on matter permissions please click Here.

Answer:

Box will show you all the matter document folders that are synced with Clio Manage. However, if you do not have permissions to view the matter in Clio, you will not have access to it or be able to see the matter document folder.  

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality