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Can I Set up a New User Using the Same Email Address from My Previously Deactivated Clio User Account?

Question:

  • Can I use the same email address as my old, cancelled Clio account?
  • Do I have to do anything after cancelling my Clio user?
  • Is it possible to use same email address as my cancelled user?

Environment:

  • Clio Manage

Additional Information:

  • n/a

Answer:

Please contact Clio Support to have your email address released on the back-end before creating a new user with the same email address.

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