Communications
The following sections and articles provide instructions on how to send and receive Secure Messages in Clio, how to log email and phone conversations, and how to forward emails from your inbox application to Clio.
Videos
Maildrop
- How Many Email Maildrop Alias Can You Add into Clio Manage?
- Why Isn't My Maildrop Address Forwarding My Emails to Clio?
- Is it Possible to Bulk File Emails into Clio?
- Where is my Maildrop Forwarded Email?
- If a Client Replies All To An Email With The MailDrop Email Address CC'd, Will It Be Filed In Clio?
- Issue: Maildrop Alias for Gmail Autoforwarding Being Created When It Shouldn't Be
Gmail Add-on
- Gmail Add-on Not Visible
- How Can I Save Embedded Hyperlinks When I Log An Email To Clio Using the Clio Gmail Add-on
- Can I Create a Task Using the Gmail Add-on?
- Issue: Gmail Add-On Creating Duplicate Contacts In Clio
- Will You Be Notified if Different Users Have Filed the Same Email Thread Through Gmail Add-On?
- How Far Back Can Emails be Filed Using Gmail Add-on?
Communications
- Can I Delete a .EML Document?
- How Can I View a Record of Messages Sent with Documents?
- Where are Messages logged When Adding a Message to a Document That is Being Shared?
- How Can I Make notifications@clio.com a No-Reply Email Address?
- Why Do I See Unread Messages When I Don't Have Any?
- Can I Drag and Drop a Signature into Clio?
Secure Messages
- ★ Error When Sending Secure Message To Client Via Clio Connect
- Where Can My Clients View Secure Messages I Send Them via the Clio Mobile App?
- How Can You Expand the Secure Messages in Communications to View the Entire Body of the Message?
- Secure Messages Conversations Page
- Can I Print Secure Messages?
- Can I Share a Folder in Secure Message?
Email & Phone Logs
- Can I Create a Duplicate of a Phone Log or Email Log?
- Why Are Phone Logs Missing From My Client?
- If I Delete an Email from Gmail that was Already Logged to Clio, Will it Also be Deleted from Clio?
- What is the Size Limit for Uploading Email Attachments?
- How to Move a Logged Email to a Different Matter
- Can I Choose a Preferred Name When Sending Emails with Clio Manage?