Account Management
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- "There was an error processing your card, please try again or reach out to our Support Team" Error When Paying for My Clio Subscription
- Why is My New User Getting a Blue Screen in Clio When Clicking the User Invite Link From Their Email?
- Why When Trying to Send a New User Invite, it Says I Have No Available Licenses But I Know I Have Open Licenses on My Clio Manage Account?
- Resend User Invite in Clio Manage
- What Is Clio's Merchat Category Code?
- How Do I Confirm That Our Firm's Subscription Payment Has Gone Through?
- Can Clio Restore my Account to a Previous Point in Time?
- How to Apply For Clio's Covid Relief Fund
- Does Clio Offer Different Pricing Tiers for Law Firm Size?
- Are Boutique Subscriptions Compliant With The Law Society of Alberta's Requirements?
- "Sorry, We Couldn't Find the Page You're Looking For" Error When Granting Remote Access to Clio Support
- Cannot See Account and Payment Info and Custom Fields Options in Settings
- How Late Can I Change Our Subscription Type/Plan in Clio?
- How Can I Connect With Accounting Department?
- How to Check If We Have a Bar Discount
- Can I Have Billing Emails Forwarded to Another User Within the Firm?
- Can You Purchase a Clio Gift Card?
- What Do I Do After My Clio Subscription Payment Was Declined and Then My Bank Unflagged It as a Fraudulent Transaction?
- Am I Able to Pay My Subscription Fee Through the Mail?
- Do I Have a Limited Amount of Support Interactions Included in my Clio Subscription?
- How Do I Verify the Credit Card on File For My Clio Subscription?
- What Happens to my Data When I Upgrade into Clio Suite
- What Should I do if There is Only a 'Cancel' Instead of 'Send Invite' Button When Adding a New User?
- Issue: New User is Not Receiving Email Invitation to Clio
- Can I Reset the e-Signature Count for a Clio User in Manage?
- Exceeded Login Attempts And Now I'm Locked Out of Clio, What Do I Do?
- Does the Primary Subscriber need to be a Lawyer?
- Can I Reject a NYSBA Pro-Bono Case After I Had Accepted It?
- Accepting Cases from the NYSBA Pro Bono Network
- Issue: Not Receiving Emails From Clio