Internal Messages
The following articles provide instructions on sending and receiving Internal Messages with other users of your firm account and your Contacts.
Videos
Articles
- Which Calendar Invitation Does Clio Recognizes As Confirmed When A Client Confirms An Invitation Out of Multiple Invites Sent via Text Messages On The Same Day?
- Internal Message Error: "This Thread Failed to Load or Was Not Found"
- Can I Prevent a Co-Counsel From Sending Internal Messages Through Their Clio for Co-Counsel / Clio Connect Account?
- Is There a Way to Receive a Notification When a Client Attaches a File to a Internal / Secure Message
- Can I Receive Notification For Attachments In Secure Messages?
- Which Users Will Receive Notifications for Secure Messages?
- Why Are Secure Messages Sent to Me Not Appearing in My Communications Tab?
- Can I add a Video attachment to a Secure message
- Issue: No Unarchived Filter in Secure Messages
- Can I Have Related Contacts Suggested When Sending Secure Messages?
- Can I Replace a Contact on a Secure Message?
- Is It Possible to Send and Receive Secure Messages for Closed Matters?
- Where Can My Clients View Secure Messages I Send Them via the Clio Mobile App?
- How Can You Expand the Internal Messages in Communications to View the Entire Body of the Message?
- Internal / Secure Messages Conversations Page
- Can I Print Secure Messages from Clio Connect?
- Can I Share a Folder in Secure Message?
- Can You Save a Secure Message as a Draft?
- I Received an Internal Message Notification But Don't See an Internal Message in Clio
- Unable to Archive Secure Message Linked to Matter
- Can I Send Notes to Attorneys in Clio Manage
- What Happens to a Secure Message if I Delete the Matter it was Sent From
- [Clio Manage] Why Am I Unable to Reply to a Secure Message?
- How Can I See Who Is Included in an Internal / Secure Message Thread?
- Secure Message Still Showing As Unread After Reading the Message
- Issue: Internal (Formally Known As Secure) Messages Not Displaying in Unreads after Attorney Un-Shares
- What is a Secure Message?
- Is There a "Sent" Folder in Communications?
- When I try to send a Secure Message, I'm receiving this error "Error: Unable to send secure message. Validation failed: [user name] share a duplicated email address: [user name]. What do I do?
- How Do I Send a Secure Message to my Lawyer?