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KCS - How Does my Client Send me Documents via Clio Connect?

Objective:

  • How do I get my Client a Clio Connect Account without sharing anything?
  • How can my Client to send me documents if I don't want to share anything with them?
  • Easy way for my Client to share multiple documents with my Firm
  • Create and share a folder via Clio Connect

Environment:

  • Clio Connect
  • Clio Web App

Additional Information:

There has to be at least one item shared in order to initiate Clio Connect sharing.

Recommended workflow: Share an empty document folder with your client so that they can upload directly into it on their end. 

Procedure:

  1. Navigate to the Matter or Client
  2. Select Documents subtab
  3. Select New
  4. Select Folder from the drop down menu
  5. Name the new Folder
  6. Select Share under the new folder you created
  7. Select the intended recipient 
  8. Write an optional message (ex. Please add all documents you would like me to review into this folder)
  9. Select Share

 

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