KCS - Where Can I Find A Deleted Item?

Objective:

  • Access Recovery Bin
  • Locate a deleted matter or contact
  • My matter is gone where is it?
  • If I accidentally delete a Matter is it gone forever?
  • I have a Bill with no Matter how do I get it back? 

Environment:

  • Clio Web App
  • Settings > Recovery Bin

Additional Information:

Related Article: What Can I Retrieve from the Recovery Bin?

Procedure:

You can find deleted items in the Recovery Bin. To access the Recovery Bin follow these steps:

  1. Click Settings in the top right hand corner of the screen.
  2. Under the System column click Recovery Bin.
  3. Click Filter in the right hand side of the screen
  4. Choose a Type.

 

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