KCS - How To Locate Stored Passwords for Clio within Google Chrome

Objective:

  • Clear passwords related to Clio from the Google Chrome browser
  • Stop autocomplete of old login and password for Clio
  • View your Clio Password that is saved in Chrome
  • Forgot your Clio password and need to locate in order to update your password in Clio

Environment:

  • Google Chrome

Additional Information:

n/a

Procedure:

To clear out any stored passwords for Clio within Google Chrome:

  1. Click on the three dots at the top right of the browser
  2. Open Settings
  3. Click on Show advanced settings
  4. Beneath Passwords and Forms, click on Manage Passwords
  5. Within Saved passwords
    1. Look to see if there is more than one entry for the email address next to app.clio.com or app.goclio.com and delete any listed for that address
    2. Or. Click the eye symbol next to your Clio Password to reveal it
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