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KCS - When I add a new user to a monthly Clio subscription, when is my card charged?

Objective:

  • Monthly subscription fees
  • Adding a User costs/fees

Environment:

  • Clio Web App
  • Subscription

Additional Information:

Only Users with Administrator permissions can add additional users. Since Clio is a per user per license subscription,  adding additional users will impact monthly billing costs.

Answer:

When on a monthly subscription plan, the additional license costs for adding a User will be reflected on the next billing cycle. 

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