Objective:
- The overdue balance is higher than the balance due on my client's Statements of Account, why?
Environment:
- Clio Manage
Additional Information:
n/a
Answer:
If the client has outstanding Trust Requests that have not yet been paid, this will show in the Overdue Balance on the Matter, however, does not get calculated as part of the Balance Due in the Statements of Account or when viewing the Outstanding Balance page.