2017

Download for FREE

KCS - Clio Sync Error: "Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client."

Issue:

  • Receive error message: "Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client," when attempting to run the sync.

Environment:

  • Clio Sync
  • Outlook Desktop

Additional Information:

n/a

Cause:

This is a Microsoft generated error that suggests that Outlook is not the default email provider. 

Resolution:

  1. Fun ScanPST
  2. Set Outlook as the default email provider. For instructions, click here.
  3. Re-install Outlook

 

Was this article helpful?