KCS - Why Can't I See the "Update matter number" Checkbox When Editing a Matter?

Objective:

  • Can't update the matter display number
  • Unable to change my Matter's name

Environment:

  • Clio Web App

Additional Information:

n/a

Answer:

When your Matter Numbering is set to Manual, the Update matter number checkbox will not appear. Whenever you save a Matter, Clio will automatically update the matter display number.

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