KCS - Why Can't I Add a Reminder on a Calendar Event for a Clio Connect Contact?

Objective:

  • I shared an event with a Contact but can't set up a reminder, why?

Environment:

  • Clio Web App
  • Clio Connect

Additional Information:

n/a

Answer:

The Contact must set up their Clio Connect account before you can set up a Reminder for them. 

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