KCS - Issue: When $0 Payment Entered on a Matter in Multi-matter Bill Payment, $0 Payment Transaction Appears under Payments Tab.

Issue:

  • $0 Payments appear in multi-Matter Bill payments when 0 entered as the payment amount

Environment:

  • Clio Web App

Additional Information:

  • n/a

Cause:

When $0 payment entered on an individual Matter in Multi-Matter Bill payment along with another payment higher than $0, $0 payments transaction appears under Payments tab. 

Workaround:

Don't type "0" in payment field, just leave the field blank. When the Payment is received only the Matters with values entered will have payments associated to them. 

 

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality