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When a Payment is Applied to a Multi-Matter Bill, which Bill is Paid First?

Objective:

  • What is the payment hierarchy on an invoice with multiple matters?
  • Is the oldest invoice paid first on a multi matter bill?
  • When linking a Clio Payments payment to a matter with multiple outstanding bills, which bill is paid first?

Environment:

  • Clio Web App

Additional Information:

n/a

Answer:

Payments are applied to the oldest invoice first.

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