KCS - When am I Charged After Upgrading my Account?

Objective:

  • Upgrading my Clio Account 
  • Credit card processing charges 
  • Can I upgrade my annual subscription plan
  • Can I change my Annual plan
  • Upgrade from Starter to Boutique
  • Upgrade from Boutique to Elite 

Environment:

  • Clio Web App

Additional Information:

  • Access to the upgraded account will begin immediately. 

Answer:

  • If you're on an annual subscription, the charge will be applied 24 hours after the upgrade is made. The charge will cover the difference between the current plan and the future plan's cost for the remainder of the billing cycle. The renewal date will remain the same.
  • If you upgrade on a monthly subscription, the charges will be applied on your next billing date.
Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality