KCS - User Gets A Yellow Triangle When Attempting To Upload Documents to Dropbox


  • Unable to upload files or folders in the Dropbox subtab in Clio. When a document is chosen to upload, the green progress bar will complete then a yellow triangle will appear. The document will not successfully upload.


  • Clio Web App
  • Dropbox

Additional Information:



One cause of this error is that the user has no more storage in their Dropbox account.


Purchase additional storage in Dropbox or move files out of Dropbox to free-up storage


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