KCS - How Often Does the Dropbox Integration Sync with Clio?

Objective:

  • How long does it take for a Client or Matter folder to show up in Dropbox?

Environment:

  • Clio Web App
  • Dropbox

Additional Information:

The sync communicates with the web version of Dropbox. It may take longer for the information to sync from the Dropbox web application to the Desktop version.

Answer:

It can take up to 10 minutes for Clio to create Matter and Client folders after a Matter is created. 

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