KCS - Can I Search Special Characters in the Global Search?

Objective:

  • Can I search for "&" in Global Search?
  • How are special characters treated in Global Search?
  • Treatment of special characters in ElasticSearch

Environment:

  • Clio Web App

Additional Information:

You will not be able to search contact/matter names by special characters only. We recommend using letters instead of special characters. For example, use "and" instead of "&".

Answer:

Global Search uses ElasticSearch. ElasticSearch strips out special characters when searching.

For example: If you search for "M & N", search will show results for "M N".

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