KCS - What is the Difference Between "My messages" and "Matters' messages" in Communications?

Objective:

  • Understand what Secure Messages are included in Matter's messages
  • My messages versus Matter's messages

Environment:

  • Clio Web App

Additional Information:

n/a

Answer:

My Messages includes messages on which you are the sender or recipient, whereas Matters' Messages covers any messages that are linked with Matters to which you have access (you may not be attached as a recipient). 

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